DEPOSIT/SPECIAL ORDER

01. Selection We invite you to thoroughly review all high-resolution photos and videos to select the perfect companion for your family.

02. Consultation For tailored guidance and inquiries, please connect with our concierge team via phone, email, or direct message.

03. Reservation Deposit A non-refundable commitment deposit of $1,500 is required to reserve your chosen puppy. This secures your reservation for up to 7 days.

04. Final Balance & Flight Booking Following the deposit, the remaining balance must be settled in full to initiate international flight arrangements. Failure to complete the balance within the designated 7-day period will result in an automatic cancellation of the reservation.

05. Global Delivery Timeline estimates vary depending on regional customs regulations and international flight schedules. Our team will provide a personalized transit schedule for your country.

06. Lifetime Support Our dedicated care team remains at your service 24/7 post-arrival to ensure a seamless transition for you and your new companion.