服务条款
BUYING PROCESS
PURCHASE PROCESS
- Make sure you have gone through the pictures and videos thoroughly enough before choosing your puppy.
- If you have any questions, please contact us via phone and email.
- There are two ways of purchasing: deposit or full purchase. The deposit amount is $1000 and you can tie the dog up for up to 7 days. After you settle the remaining balance, you will be taken to the full purchase step. (It will not be returned if any amount other than the deposit is not deposited within the period.)
- Delivery can take up to 2 ~ 8 weeks.
- If you have any questions after receiving your puppy, please feel free to contact us at any time.
* Airport customs fees vary from airport to airport. We do not include this. You have to pay the customs fee yourself.
* We limit our puppies to the countries where they can arrive safely. Because the customs laws are different for each country, please contact us and confirm before you make a purchase.
*For the payment, you can go to the homepage of Western Union: https://www.westernunion.com/us. Or download its app on your phone.
*You can't get a refund or exchange after receiving the puppy.
(If you want a refund, you have to send your dog back to us. You will be refunded except for the puppy's time cost and flight and medical examination expenses.)
*After your payment, If you change your mind within 48 hours, 1000 dollars will be deducted by Aloha Puppies. After 48 hours, you're not automatically entitled to a refund or exchange.